This one wants Microsoft to extend the warranty. They're also asking people to file complaints with the Better Business Bureau if your box crapped out in 3 months and a day.
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Reader Comments (Page 1 of 1)
7-30-2006 @ 11:10AM
Lord Cypher said...
The 3 month warranty in north amerika is way to short. in europe we have a warranty of 2 years. microsoft should at least change it to 1 year. you would almost think that they have no Confidence in their own product...
Reply
7-30-2006 @ 11:10AM
Axis of Evil said...
These online petitions accomplish nothing. Also, the warranty is fine. This is the risk you take when you are an early adopter.
Reply
7-30-2006 @ 11:26AM
AdlerMannheim said...
In Germany, You have 2 Years warranty :-)
Thank God !
Reply
7-30-2006 @ 11:45AM
KC said...
I know at least three people who are on their 3rd Xbox 360. If they are only going to give you a short warranty then at least send a new one when yours craps out. Don't send someone else's crap.
Reply
7-30-2006 @ 1:23PM
Luis said...
In México you have 1 year!!
Reply
7-30-2006 @ 2:18PM
Tim Sonderman said...
I am the victim of the above story about chromehounds, and after calling customer service, I definately agree with the notion that the warranty should be longer as mine has expired (got mine on the 22nd)
Reply
7-30-2006 @ 2:29PM
puh_fifer said...
Im on my 3rd xbox too. When I bought an extra core for my bedroom/girlfriend I made sure to get the extended warranty. Plus now if mine dies I can just take hers.
Love is grand.
Reply
7-30-2006 @ 2:39PM
puh_fifer said...
Petition=stupid
Better Business Bureau= Better Idea
Holding Bill Gates family hostage to get a replacement= Best idea ever
Reply
7-30-2006 @ 2:51PM
puh_fifer said...
P.S. Click on my name and check out my petition!
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7-30-2006 @ 3:01PM
Gabriel Acevedo said...
I went to sign the petition but microsoft took it out of the forums. Hmmm.
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7-30-2006 @ 3:40PM
Wayne Ancell said...
My 360 just died last week playing Frogger....go figure. I did by the extra coverage from Microsoft though. Not too pleased as they shipped
the box for me to send out for repair 3 day select and it is going back to them that way too plus the return trip back once they fix or replace it. That is 9 days alone in shipping time which blows chunks. Most plans I have gotten for equipment usually ship using overnight. Hopefully it will be back before Dead Rising comes out.
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7-30-2006 @ 4:36PM
John said...
MS killed that thread, go figure guess they can't take the heat. Here is the direct link to the petition http://www.petitiononline.com/xbox360w/petition.html
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7-30-2006 @ 5:32PM
Scott Krueger said...
I got the Extended warranty from EBGames.
It cost me $40 or $50 bucks.
Microsoft gives the US 3 Months so EB and Gamespot can sell their warranties.
I bought one because Microsoft doesn't totally know what they are doing, because they are a bunch of hacks. If they knew what they were doing the 360 would be more backwards compatible with XBox1 games.
Think about it, I can download emulator programs to run gameboy or nintendo64 games on my PSP.
Yet microsoft programmers can't figure out how to emulate hardware and API calls on a system they designed.
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7-30-2006 @ 7:52PM
Ray said...
My original X box died fourth months after purchase and microsoft replaced it no questions asked. It took about 2 1/2 weeks between sending the original back and getting another one. So they seem to atleast be extending it at times
Reply
7-31-2006 @ 11:54AM
SuicideNinja said...
"Yet microsoft programmers can't figure out how to emulate hardware and API calls on a system they designed."
That system has a different architecture. API calls aren't the problem. They have to emulate the video card as well. I bet a lot more games could run right now, but the little emulation quirks would bring in a landslide of complaints. I'm just glad they didn't cheat like Sony by putting old hardware in the new hardware.
Anyway, I still have my 360 from launch, and it works just fine. I forgot to purchase the 2 year warranty (always recommended on v1 of a product), but I've not needed it so far. It is sitting vertically on a table as opposed to being in an entertainment center; maybe that's it?
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