Microsoft announced a new program where they will take in damaged Xbox 360 discs and replace them for you. Mind you, the game has to be published by Microsoft in order to be eligible for a return, as their not going to go knocking on Konami's door asking for some fresh copies of Rumble Roses or something of that nature. Fortunately, this isn't limited to just the US of A and is open to any country that Xbox 360s are sold by authorized retailers. Only ten games are available for the program. Our favorite part is that 90% of the disc must be sent to be eligible for replacement. Do you think this is a step in the right direction for Microsoft's customer service?[Thanks, Eric]
