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MS to offer free XBLA game for Live outage

Our constant grumblings about Xbox Live being wonky this past holiday have been heard and Microsoft is sorry. So sorry that (just as rumored) they will be offering a free Xbox Live Arcade game to all Xbox Live members to compensate for the service being so unstable. Aww, how nice.

Posted over on is an open letter written by GM of Xbox Live Marc Whitten about Live's holiday outage and simply put, they are sorry. As we expected, the wonkiness was due to Live being strained to the max this holiday season. So much so, the Live team broke a few records including the most people signing up for Live in a given period and the most people signed onto the service at once. Anyway, Marc and his entire Xbox Live team want to celebrate the success of Live and reward users for their patience and understanding during the holidays by offering a FREE XBLA game download. What free game wasn't announced, but it should be available in the next few weeks, so we'll keep our ears open for more info in the days to come. Now let's just get back to a "normal" Live experience, give us our free Arcade game and we'll be good. Apology accepted.

[Via Major Nelson, Thanks to everyone who sent this in]

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Reader Comments (Page 2 of 4)


1-04-2008 @ 10:12AM

mattclarkie said...

The thing is everyone gets the game, even Silver. So people who paid for the service, and were affected by it, unable to play online, are not really being compensated, because they get the same as those who didn't really notice the issue because they can't play online anyway.

Gold Subs should get something extra, 100ms points, or a choice of the game, rather than being forced to take a particular one.

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Larry *not allowed to say cheevo*22

That's a valid point.

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1-04-2008 @ 10:20AM

PilgrimXX said...

I agree that Golds should get something more... like an extra 2 weeks tacked on to all current gold subscriptions seems like a good idea. But this outage has effected Silvers as well. I haven't been able to play Oblivion or any of my Arcade game for the last few weeks because of DRM issues.

Not saying that the Silvers are entitled to anything, just saying we weren't entirely unaffected just because we don't play online.

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1-04-2008 @ 10:23AM

mattclarkie said...

That is a valid point. Some Silver have been affected. But I still think that Gold should be compensated with something extra.

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1-04-2008 @ 12:31PM

Silverlotus said...

Remember that some people were Gold during the outage, and are now Silver. My Gold membership expired on January 1st. I was Gold during the outage, but will be Silver when this game appears. I have no plans to return to Gold status anytime soon.

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1-04-2008 @ 10:16AM

kickapole said...

Sad thing is, I was litterally seconds away from purchasing an XBLA title, but am now I'm uber-paranoid about the freebie being a duplicate.
.. must -- wait -- a little --longer.

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1-04-2008 @ 10:19AM

Angryfinne said...

XBox Live's Screwy Subscriptions!!!

This Pipe Dream style game will have you franticly going back for more as you feverishly race against the Christmas rush timer to connect the lost and lonely 360-nites to Live HQ. Be careful though make one wrong move and you could send the poor 360-nites to the Red Ring of Death!!! This free game is non refundable.

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1-04-2008 @ 11:11AM

DjDATZ said...

AHAHAHAHHAHAHHAHA...just made my day.

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1-04-2008 @ 10:19AM

mattclarkie said...

Everyone, including myself have Uno. In fact I just bought it. I would be so anoyed.

If MS were good, they would allow you to trade if you GC shows you have already have the game, maybe they will. I doubt it though.

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1-04-2008 @ 10:36AM

Scott said...

That is how they should handle all of the repeat problems. They shouldn't have to give full points for a repeat, but half the price in points to people that already have the game would be pretty classy.

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1-04-2008 @ 10:22AM

Bravo6 said...

I've only been playing Mass Effect and AC the last couple of weeks so it didn't bother me, but I'll be glad to get a freebie anyway.

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1-04-2008 @ 11:22AM

DjDATZ said...

I've been playing only AC since Christmas, so it hasn't bothered me...except I like getting my achievements online and I don't like not being online.

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1-04-2008 @ 1:14PM

xenocidic said...

you haven't been able to get online at all Datz? i can get online and get the dates on the cheevies but multiplayer hasn't been working for the most-part. not that i care, i hardly have time to MP anymore. pausable games are the win when you have a youngin

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1-04-2008 @ 10:23AM

NitroFrost said...

I called this. Hope its something good. Nothing all ready out cuz that would suck

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1-04-2008 @ 10:35AM

Corleone said...

Hopefully it will be the long rumored "Attack of the Killer Bill Gatesions"!!

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1-04-2008 @ 10:43AM

TORO said...

Carcassone again please lol...I know I should be ashamed of myself Dustin :(

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1-04-2008 @ 11:17AM

DjDATZ said...

You didn't download it when it was free? naughty naughty

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1-04-2008 @ 11:25AM

Stephen said...

Neither did I. I am ashamed.

I think they'll put a few games on the table to choose one from.
Small Arms

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larry erehwon39

1-04-2008 @ 10:46AM

larry erehwon said...

Rez HD would makes the most sense all around... too bad they don't really use much of that.

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1-04-2008 @ 6:32PM

flameofdoom666 said...

Rez HD makes no sense. Microsoft is going to give a first party game free. Rez HD would cost them alot of money to give away free.

They are a business, they need to think strategically.

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