
"The shipments were supposed to come in 11/7/06. Upon not arriving a pre-recorded message was sent to everyone's phone who made a pre-order telling them they could pick it up 11/08/06 at 10:30 a.m. EST sharp. Upon arriving this morning at many locations customers were surprised to learn shipments were "delayed" until the afternoon. but again at about 3:00 p.m. EST, calls were sent again to pre-order customers telling them due to a shipping error, the game again would not be available until 11/09/06 at 10:30 a.m. EST. They are giving a five dollar refund to all those who pre-ordered"
Other readers write in with similar shipping error stories. How about your neck of the woods? Does your local store complain of shipping problems? If so, were you offered any kind of refund or discount once the game finally shows up?
Reader Comments (Page 2 of 5)
11-08-2006 @ 4:18PM
Jesse said...
Sucks bad hitting here in DC
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11-08-2006 @ 4:20PM
BlessedBullet said...
I was mad as hell when I couldn't get my copy of Gears of War yesterday right after work (I live in Seattle) from GameCrazy. The store didn't get it until 8pm and I chewed up the clerk a bit. I guess I turned out to be one of the lucky ones
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11-08-2006 @ 4:21PM
komamura said...
amazingly the got the CE gears of war but they didnt get the normal one.
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11-08-2006 @ 4:24PM
Bangarang said...
Huntington, WV. Got the call a bit ago that its delayed until tomorrow. Oh well..
No copies of COD3 either...only enough for preorders;(
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11-08-2006 @ 4:25PM
J.Goodwin said...
This seems to be pretty typical of Gamestop recently. Games and accessories are days late versus the ship dates that a lot of stores have as stock dates in other parts of the country.
It sucks.
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11-08-2006 @ 4:29PM
Tucker said...
Yeah, as I said in the previous Gears post, the EB downstairs in my mall got it but the one upstairs - the one I traded games at and pre-ordered - did not get it. This makes me very angry, since the only reason I went to EB in the first place was SPECIFICALLY to get it today because I will be too busy for the rest of the week, and specifically to trade in games.
Subsequently, BECAUSE I went to EB, I cannot get the game today and I can't get my money back because of the trade-ins. From here on out I'm selling games on eBay and walking into retail stores the day of release. I don't typically pre-order, because I know it's a load of crap, but this was one of those instances where time and the ability to just walk in and out at lunch today would have been worthwhile. Thanks, assholes - and don't blame it on the shippers, as this is clearly a wider problem. Looks like they should spend less time buying each other and more time revamping their supply chain.
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11-08-2006 @ 4:37PM
Ahsan said...
The Skyline Target in Falls Church, VA had 10 copies when I strolled into it. I immediately called my coworkers and now they are down to about 4 copies. We had called around to all the big box stores as well as the local Gamestop and none had them in and were not being very forthcoming or clear on when it would arrive. Unfortunately Target didn't have the Collector's Edition that I wanted, but oh well I get to play tonight!
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11-08-2006 @ 4:53PM
Mikeawesome said...
After a quick search I've found that one person in this thread went to Gamecrazy (and stated it). That's surprising to me, especially since this person seemed it was a situation worthy of an argument. I love my Gamecrazy, the clerks are seriously some of the most personable associates I've ever had to deal with, and any questions or needs you have they will meet and are considerably educated in what they do. It's nice to just go in, ask for a game and they know exactly what you're talking about 9 months before it's released. Their pre-order system works wonders as well, and with the combination of their pre-order system and customer service I drove home a happy man.
See, the district manager went to the Airport at around 5 o'clock to meet up with the FedEx flight when it arrived. He took a bunch of the boxes with about half the copies allocated to the stores and dropped them off at the stores to fulfill pre-orders a day early from what they had told everyone they would be getting them (since most game stores, especially "smaller" ones, don't get them on the release date, but, rather, soon after). This is about the 4th or 5th time I've heard of them doing this, it's really nice to have that service, and Gears was an especially nice way to calm down after a stressful workday.
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11-08-2006 @ 4:57PM
AlexanderJ said...
I went to my local gamestop today to find the exact same thing. They said it hasent arrived yet, but should within the hour. They suggested to wander to the target next door, and they will call my cell when it comes in. They called me and told me they wont be getting it till tomorrow. I then went to target, wal-mart, and best buy. All of them said they wouldnt have it till tomorrow. Im really pissed. (it seems they were all on the same fed-ex truck that was supposed to be deliverd, they said that they only got 70% of there shipments, and my local area was one of the 30% they didnt get.)
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11-08-2006 @ 4:57PM
ryan said...
got my ce edition today at eb in ottawa ontario, and i was lucky too as they didnt recieve enough to fill all preorders and i was the last one before the cutoff point
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11-08-2006 @ 5:02PM
Quote the Raven said...
Is anyone else having trouble believing this many Fed Ex hubs happened to screw up and not get the product delivered? I mean Fed Ex is usually pretty spot on (I work with them daily) but to have this many Game Stops saying "Oh Fed Ex didn't get all the shipment here" or whatever just sounds fishy.
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11-08-2006 @ 5:06PM
akil said...
got a ce edition yesterday in nyc. at like noon. then a call this afternoon telling me my preorder was gonna be late.
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11-08-2006 @ 5:07PM
Mike said...
Phoenix gamestops got screwed over by fedex I was told this morning.
Only 3 stores recieved copies of the regular edition and NO CE editions made it to phoenix.
At least I got a copy :O
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11-08-2006 @ 5:09PM
Winky said...
F&*k the Gamestop in N. Pasadena. I was told to come in at 7:00pm all day, I get there nothing, the clerks are standing around bullshitting didn't even ask if I needed help. After I asked them if it was in I got "oh no, not till 8pm." Needless to say it never showed. Last time I order from Gamecrap!
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11-08-2006 @ 5:26PM
Aaron said...
I live in Redmond Oregon, I had to drive a half hr to get to the EB Games store location in Bend. I also took the day off work so I could play GOW. But I had to work for the first hour and 20 minutes because my company Mobile-T are the biggest d%cks on earth. Then I had to walk a half hr in the freezing cold because my car is in the shop. So my brother gave me a ride and as we were about to go in the store I see this guy walk out with GOW (std ed) and he says they have no more copies. I get in the store and they said that the shipment never came. I'm like what the f!?! I just saw a guy leave with a copy!?! Then I get told that its Fedex fault! I called Portland's EB Games and the guy tells me that they only got 50 copies of the reg edition and no collectors ed. He then said that Gamestop at the same mall got zero in. Apparently most of the copies that were supposed to go out, got stuck in Memphis. Where the distrubition center is for EB. This is B.S. and I will never give EB/Gamestop a penny ever again! This happened a couple weeks ago with Ultimate Alliance too! Once again Best Buy gets my money! Why preorder when you can get it at Best Buy b4 Eb/Gamestop!?! Fedex problem my @SS!!!
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11-08-2006 @ 5:26PM
Len Q said...
Outside of Philly, walked into a Game Crazy, plenty of copies, local Best Buy getting over 120!!
Screw pre-book you get screwed any way!
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11-08-2006 @ 5:32PM
Dave said...
My Gamestop in Brooklyn had them today. I'm curious though... was this "Limited Edition" actually limited? I mean, if you look hard enough, you can STILL find copies of the Halo 2 "Collector's Edition."
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11-08-2006 @ 5:34PM
Bryan Thumme said...
My Gamestop (Michigan) made it sound like it was an isolated issue...They blamed FedEX for it. I don't know whose fault it is, but Software Etc. brought over 5 copies of the normal edition for Gamestop here...but that doesn't do me anygood becuase I had the special edition reserved. Best Buy had 4 of the S.E. ones.
Now let's just hope this doesn't happen to Halo 3. oh, and all they did was give me back my $10...I should have gotten an extra $5?
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11-08-2006 @ 5:36PM
Mike said...
Mpls, MN. Ordered on bestbuy.com - drove 2 miles to flagship store and picked it up along with COD3 at the cust service desk. Funny thing was, only the special edition of GOW was on the shelves (those b*stards).
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11-08-2006 @ 5:44PM
KilgoreTrout XL said...
Got the same call (EB Games, Cambridgeside Mall, Cambridge MA). They're going to offer $5 off the price.
No big deal. I'm too busy to get over there tonight anyways.
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