Major Nelson reports -- from a rest stop in Massachusetts -- that a fix has been created for those having trouble with the Fall Update. Those of you that have had no problems with the update will not be prompted to get the fix and may continue on as if nothing happened. Those of you who have had trouble should call Xbox Support. We're not really sure how you apply an update to a bricked console, but that's probably why you have to call customer support. If anyone out there manages to get this patch, leave a comment here and tell us what the process was like.
Reader Comments (Page 1 of 3)
11-02-2006 @ 9:59AM
product manager boris schneider-johne sez, the patch kills only brandnew (or fresh "repaired") 360's. only these that got not patched before the fall update...
11-02-2006 @ 10:00AM
yeay somthing that doesnt have gears of war in it.
i dont know why everyone is having so much trouble with their xbox 360. i got an origional CORD unit. added a hard drive from EB games for 80$ and this machien has not once failed on me.
PS rainbow 6 vegas demo is hott!
11-02-2006 @ 10:09AM
Fozzi XXX said...
Yeah, I just bought a brand new 360 hooked it up, started up good, then got prompt for an update, after that the system just died with error message to call customer support. Called them up and said I would have to ship it in. So I decided to just refund it back to the store. I believe it's the new update thing that caused it. I had a few glitches and errors on my older 360, but that's working fine....what it did was bombed the brand new one useless. Error code was E 71....
11-02-2006 @ 10:12AM
I agree, I think I'm getting Rainbow 6 now!
11-02-2006 @ 10:14AM
my xbox was bought in march 2006 and ive never had a problem until now. it wont actuly "brick" my systme though it will freeze and give me "ring of death" and half the time it ownt even do that it will simply freeze my system somtimes alowing me to sign into xbox live or start a gaem before it freezes.
11-02-2006 @ 10:16AM
i called customer support they said they wewr not aware of a new update to fix dead 360s
11-02-2006 @ 10:24AM
Fozzi XXX said...
Continuing from post above...I wonder if it will have any issues if I DON'T update my system, (after buying it brand new) just not hook it up to the internet. I assume it'll work, because before the new system was bricked I was able to get to the dashboard. The only drawback is no Xbox live for a while...hopefully not ever. What do you guys think...I don't want to plunk down another $300 just to find out....
11-02-2006 @ 10:31AM
I'm currently on my 2nd Xbox 360. But, about 3 weeks ago I started to get the 3 red lights and since it was a 2005 model, they "fixed" it for free. I say "fixed" because I don't know if they did or not since I received it back yesterday afternoon, plug it in, did the dashboard update, and then got the Black Screen of Death with E71 on it. So I called customer service and they want me to ship it back to them (another 3 more weeks before I can play it again). But this time they wanted me to pay for shipping. I asked to speak to a supervisor and now they are paying for shipping.
I love the Xbox 360, but it is VERY upsetting to have all of these problems with it. I really wish they would test things out before shipping them to the public and make sure that they don't create $400 paper weights.
11-02-2006 @ 10:32AM
You know, I swear that the number people who actually have bricked 360s is disproportional to the number of people who read Xbox blogs.
We've started a one-up-manship war! Whose 360 bricked the worst?
The dashboard update is a witch!!
11-02-2006 @ 10:34AM
The fix does not fixed already bricked machines, it just fixes the ones that it messed up but not bricked or stops boxes that havn't been updated as of yet from getting bricked. As far as I can tell if your xbox360 is bricked, you have to send it in to get it fixed.
11-02-2006 @ 10:44AM
im telling you M$ needs to think of somthing better than just bricking machines then sending down updates to "unbrick" the chissiled stone corpse 360.....
IMHO they should TEST things before they release them....BRILLANT!
11-02-2006 @ 10:47AM
JRock3x8 - 2o2p said...
"We're not really sure how you apply an update to a bricked console"
that's just priceless.
11-02-2006 @ 10:55AM
I currently do not own a 360, but was seriously considering purchasing one soon. BUT...now that I read all these reports of bricked systems, I'm starting to second guess that idea. I don't want to brick a brand new system (which I've read has happened so far).
What do you guys think? Is it worth the risk to buy a new system now with all these problems out there?
11-02-2006 @ 11:11AM
like someone said earlier...you are reading about the people who have suffered. 6 million 360's have been sold. you do the math, but yes it very uch worth the risk. if anything, since you are just buying one you can return it to whomever you purchase it from as defective and just get another one.
11-02-2006 @ 11:11AM
fulci zombi said...
All what problems? they just fixed them all, if you havetn already bricked it, you arent going to, and since you havent bought one yet, you're fine.
Go for it, awesome system, I've never had any issues at all, and maybe 2 people I know personally ever have, (out of a ton of gamers).
11-02-2006 @ 11:12AM
Concerned Gamer said...
Yes it is worth the risk, what other machine would you get? WII? Hardware similar to the gamecube, or the PSIII with no games anyone wants to play? Why not take the chance just for GOW, COD3 and of course Rainbow Six?
11-02-2006 @ 11:20AM
Jason W said...
They have fixed the update so it should nto freeze you now. Mine had never frozen or had an issue other than normal every day crap. I guess i got use to minor annoyances during my old Disc Read Error days with the PS.
11-02-2006 @ 11:21AM
PRETTY E said...
This update does not fix the problem for those who are unable to completely download the update in the first place. There is a ton of us on the xbox.com forums who are stuck in the "Update Failed" loop, rendering our xbox useless unless we have a memory to transfer our profile to. Hopefully this issue will be resolved soon.
11-02-2006 @ 11:21AM
The fix still does not solve the endless update/fail loop problem. So in reality, MS hasn't done anything. There is a lot of confusion all over blogs about what the problem is. Over on the xbox.com forums there is a 200+ post thread concerning people who simply cannot even download the update.
MS has refused to fix this problem and they are just passing everyone off with, "wait a few hours." The "bricking" issue is obviously a problem, but all of these other sites are missing the point: many people can't download and update their xboxes at all, thus cannot play games unless the harddrive is removed, thus cannot save games, not to mention that none of us can get online for all these new XBLA games that you guys keep reporting on.
11-02-2006 @ 11:31AM
It seems that all the people who get a "refurbished" XBOX360 (that's what the exchanged XBOX360's are) continually have problems again and again. Has anyone got an exchange and didn't have problems on the next 4 months on the exchanged machine?