Xbox 360 Fanboy

I think this illustrates the issue of MS replacing bad units with refurbed units that are also likely to go bad. Especially since they just now recently started to make changes to the insides.

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Well considering I am still waiting for a phone call from their corporate office regarding getting a new console since this is my third time sending in my console for repair ... I'd say their level of service is crap as well.

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I'm going to send my for repair to for read errors. Don't have the ring. But have seen it on my console but after a reboot it whent away

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Seriously, 11!?! I've got to wonder what kind of setup this guy has, setting the system on his carpet? in a closed cabinet with no ventilation? I’ve got 2, one with a build date in Dec of release year 2005 that I bought in Jan 2006; which I have used everyday even with the HD-DVD drive and 1 I just bought for my other TV to play when my wife watches movies. I can see one maybe two but this guy might want to check his setup.

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I think I agree with number 4 on this one. I have to wonder where people are placing their 360's when they have repeating issues. i stil have my first, got it at midnight on the first day at walmart. I have never seen a blip or start of any error. No red ring, no disc read errors. Nothing. Mines even in a big wooden cabinet. However, I do play with the cabient doors open, maybe that is cheating?

All I'm saying is the environment has to come into to play when it comes to the problems resulting from too much heat. I belive him about the 11 replacements, but I think some blame must ride on him. The odds of him randomly getting 11 bad 360's and so many people reporting never seeing a problem...(such as all my friends, none have ever had to replace)...he must be playing in hell or something.

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Some people just can't be pleased. There are conditions that cause people to send back a console that I would consider a hiccup. What is experience ruining Audio/Video. A corrupted file on download? Even so.

I have had to send my console in once. I received it back. I use it more than before it went to service and it continues to work great. Of course I may be posting I ordered a coffin tommorow. :)

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Cases like this point out the fact that while most Xbox 360s seem to be okay, there has to be something fundamentally wrong with the whole refurbishment process. IE, consoles that are defective aren't (or at least, weren't before new heatsinks were installed) were being sent out still defective.

Even if you assumed something like a 25% failure rate over two years, the probability of this guy having 11 failures is 0.0000002384185791015625, if I'm correct. 1 out of 4,194,304.

In other words, the repair center is sending out still-screwed-up consoles.

Sincerely,
Captain Obvious

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I can believe it, i'm onto my 6th console as of this weekend. It's kept in a ventilated area, with a block underneath it as it lays horizontally, so the air can get beneath it too. I've had rings of death, constant freezing & the latest was a disk tray error - wouldn't acknowledge there was a disk (any disk) in it. Its got to the point where i just expect them to break. I think the failure rate is much higher than microsoft claim it to be.

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It really shouldn't matter where you sit it. That's the problem.

I can sit my xbox on top of my tv and I won't have one problem. The thing is built like a rock.

I had two 360's down on me and when they sent them back I got rid of them.

I'm sitting on the side for now. They have better fix these problems or they could let the PS3 right back in the game this Christmas. They start selling the PS3 for the
price of an Elite and MS will be in trouble.

PS3 no problems and a Blue ray for the same price. It would make my decison easier.

MS needs to improve on this before the PS3 drops there price. This is ridiculous.

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The Big Problem is that the New 360s have the same problem.
I know someone who bought one about 4 months ago, brand new, not refurbished. They had to send theirs in after 3 months of owning it.
How can the New ones still have the same flaw?

I have been fortunate... My 360 I got at launch and is still going strong, Loud, but strong.

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LATEST NEWS: MS now is advising 360 users to NOT use a surge protector, as they say it causes surge protector feedback which can cause drive failure and overheating. Anyone sles heard this?? I got this from the rep while tracking my 2nd repair yesterday.

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Lately, ive been getting the ring of death.
Ive had to restart my 360 3 or 4 times before it actually works normally.
I got this console in the month after launch, and that was only after returning another one in since it didn't work due to freezing problems.
My current 360 still works (to a degree), so im going to see how long it lasts before it stops working completely.
Its definitely an issue that Microsoft is going to have to acknowledge with their full attention because im sure most people wouldn't have the patience to deal out more cash for an error on the fault of the manufacturer

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Yesterday I passed my 1 1/2 year mark and my 360 is running happy.

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Yeah, get this: I had the red ring of death and sent it in. Guess what I get back - another console in working condition, but with the base on the back side all busted up and the seam where the two halves of the casing meet split apart. Thanks for the great replacement MS...

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@11 -> Yep, when I called support that was one of the things they asked me about. They said it could be a cause.

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not to use a surge protector ??

seriously the 360 is so freaking fragile i hate this !!

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Last time I called in, they gave me the surge protector line also...according to the rep, the 360's brick has a surge protector built into it. Yeah, whatever. And it really is like #1 and #7 mentioned...I'd be willing to bet that the initial failure rate is relatively small (not the old 3% number, but probably under 10%). But the return rate on refurbs is significantly higher, I'm sure. I've been through two, and know people who have been through 6-8...the refurb cycle is just hell.

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Me and 2 of my buddys bought a total of 3 xbox360's within the first month of launch... NO PROBLEMS SINCE DAY 1, ok 1 i got a red ring, but guess what? The AV cable was half out... plugged it in and all better

What the hell are these people doing to mess their 360's up lol I mean 3/3 all working that i know... actually more than that if i count people i know personally on line... in that case its probably more like 15/15 that havent ever had to return theirs...

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IMPORTANT: Xbox 360 owners should read this New Extended Warranty information!

IMPORTANT: Microsoft now has a NEW Insurance Policy Extended Warranty in place for the Xbox 360. It is the best one offered for ANY videogame system. Read below for more information I read in an article and confirmed:

The Xbox 360 starts out with a very nice free one-year warranty where Microsoft pays for any and all expenses if any sort of technical defect occurs within the first year. As far as the new insurance policy from Microsoft goes, it is actually quite a good one. Insurance that extends warranties is something that is very important for all types of electronics and videogame systems. It is a very good idea to buy insurance on any and all forms of electronics, including videogame systems.

The insurance policy Microsoft now offers really is a nice one that benefits the consumers more than anyone else. It is not the sort of overpriced insurance policy that overcharges consumers, and it is not something Microsoft is going to make money on.

Xbox 360 now starts out with an excellent free one-year warranty where Microsoft pays for any and all expenses if any sort of technical defect occurs within the first year. Microsoft now has a policy in place where you can buy an extra year of insurance that fully covers all costs for only $24.95. You can buy two years for $49.90, but there isn't any need to buy two years all at once. Microsoft makes it clear that as long as your system is covered by any type of warranty or insurance you can keep on extending your insurance. Theoretically, you could cover your system for over a decade or longer if you wanted to.

I agree with an article I read that said it is best to keep buying a nicely priced $24.95 year of insurance each time the policy is about to expire. That way you could be insured as long as you own your system no matter how long you want to keep on insuring it. Many places that sell insurance on videogame systems have insurance policies that run out and expire after 3 years, and then leave you hanging. This extended warranty now offered by Microsoft is not like that; it does not just expire after several years, and then leave you hanging when the system is older and the consumer is most vulnerable to time-related defects.

I think this inexpensive plan offered by Microsoft is nicely designed to benefit the consumer, because it puts you in a position where you do not need to buy insurance at all when you first get your system; it lets you spend your money on games. After you buy your system, you just need to make sure to extend your warranty for the cost of $24.95 before the free one-year warranty on your Xbox 360 runs out.

This new insurance plan really is by far the best extended warranty insurance plan that any of the videogame manufacturers offer.

You can talk all day about how it would be better if we did not need to ever use a warranty or an insurance plan. But, this is the real world, and anyone who does not buy an extended warranty insurance policy on a $400 Xbox 360 or a $600 Playstation 3 is a fool. This new extended warranty insurance policy of Microsoft is FAR better than the one offered by Sony for the Playstation 3, and it is FAR better than the ones offered by most retailers.

If you want to become part of this new Extended Warranty Insurance Policy, just call the standard number of 1-800-4MY-XBOX and tell the person on the phone. It will only take a few minutes, and then you have absolutely no risk of owning a system without a warranty.

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It doesn't take a rocket scientist to see that the majority of these claims about defective Xbox 360 systems are lies made up by "fanboys" who grew up playing the PS1 and PS2, and they don't like it that the PS3 has already lost the sales war because of a lack of games, a lack of features, and being so overpriced and underperforming.

Just in case you want some excellent proof that the majority of Posts are made by a handful of idiots that may or may not be paid by Sony to try and spread bad words about the competition.

Just look at how many NEW profiles were created with this information.

On one website that covers multi-platforms, I counted 14 new Profiles that were created within hours of each other on the same day this information was released. All of the comments from those people said rediculous things that were absolutely false!

Many of the stupid people creating the profiles didn't even bother to change their Age or Home state. I lost count of the number of Profiles created by a guy who was 27 from Alabama!

No doubt about it, most of these complaints on the Internet are lies. Those people don't have Model numbers of defective units to talk about, and they are telling bold-faced lies.

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